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A deposit of the first night's accommodation is required to be paid within 7 days of making a reservation, to secure the booking.
The balance of the account must be paid in full 14 days prior to guest arrival (special conditions apply in holiday and peak periods). For bookings made within this period, payment must be made by credit card.
Payment can be made by credit card, Money Order (Australian only) or Company Cheque (Australian dollars). Cheques are only accepted if they are received more than 10 working days in advance of date of guest arrival.
A $20 key deposit is required upon arrival. This is refunded upon departure (provided the keys are returned and are in tact) and are not commissionable.
10% commission is available to travel agents on accommodation only (specials excluded). Commission does not apply to any miscellaneous or incidental charges. Commission is also only paid to registered travel agents.
Check in - from 2pm
Check out - by 10am
At least 5 days notice must be given for all travel agent reservation alterations & cancellations. Should less than 5 days notice be given, the deposit will be forfeited. With more than 5 days notice the deposit will be refunded less a $30.00 cancellation fee (per reservation).
Brochure and Bookings
Please call (02) 6646 2194 or email us.
These booking conditions/guidelines are subject to change at any time without notice.